Lost Property
The Metro Lost Property office is located at Flinders Street Station on Flinders Street, opposite Degraves Street and is open 8am to 5pm weekdays, excluding public holidays.
Please call 9610 7512 if you have a lost property enquiry.
Live Service Updates
Flinders St – Platform 12/13 Escalator:
Please note that the escalator for Platforms 12/13 is currently out of service for major repairs. These two platforms can still be accessed via the lift or the stairs.
| Line | Status | Info | |
|---|---|---|---|
| Alamein |  | Good Service |  |
| Belgrave | | Good Service | |
| Craigieburn | | Good Service | |
| Cranbourne | | Good Service | |
| Frankston | | Good Service | |
| Glen Waverley | | Good Service | |
| Hurstbridge | | Good Service | |
| Lilydale | | Good Service | |
| Pakenham | | Good Service | |
| Sandringham | | Good Service | |
| South Morang | | Good Service | |
| Stony Point | | Good Service | |
| Sunbury | | Good Service | |
| Upfield | | Good Service | |
| Werribee | | Good Service | |
| Williamstown | | Good Service | |
- Good service - trains are running on time to five minutes.
- Minor delays - journey time may be increased with trains delayed by between five and 15 minutes, however stay with your planned travel.
- Major delays - significantly longer journey time expected with trains delayed by over 15 minutes. Consider alternative transport while we rectify the delay.
- Suspended - a section of this line has been suspended due to an unplanned disruption. Replacement buses will be used where possible but an alternative mode of transport should be considered.
- Works alert - planned improvement works occurring which will alter scheduled services and normally includes the use of replacement buses.
- Travel alert - special instructions or information exists for this line.
