After 10 years as the voice of Metro’s Passenger Control Centre, Pam Tasker is hanging up her headphones.  

As a Centralised Customer Announcer, Pam’s role was delivering announcements to passengers every day from Metrol, our network control centre. 

Her distinctive tone is familiar to passengers across the network, and she has even been recognised in public to the delight of her grandchildren. 

Originally from Cambridge, England, Pam emigrated to Melbourne in 2007 with her family. In 2014, she landed a job as a Leading Station Assistant based at Flinders Street. 

After 18 months Pam was given an exciting opportunity to become an announcer at Metrol. 

Pam says her team at Metro’s Control Centre, and service to passengers, are what she has loved most about her role.  

“It’s been a privilege and honour to serve the people of Melbourne and keep them updated,” she said.