Not all disability is visible: Metro Trains and the Hidden Disabilities Sunflower program
Not all disability is visible: Metro Trains and the Hidden Disabilities Sunflower program
To support passengers with invisible disability, Metro Trains has become a member of the international Hidden Disabilities Sunflower program.
What is the Hidden Disabilities Sunflower?
The Hidden Disabilities Sunflower is a simple way to make an invisible disability visible. Passengers can wear a Sunflower product like a lanyard, wristband or badge. This shows us that they might need assistance, or just a little more time.
What is an invisible disability?
‘Invisible disabilities’ is a way of describing disabilities that might not be obvious to other people. Some examples include autism, low vision and blindness, chronic pain conditions, musculoskeletal conditions like arthritis, acquired brain injury, deafness, mental health conditions and dementia.
Who can wear a Sunflower product?
The Sunflower is designed for anybody with invisible disability who would like to wear it.
Where can I get a Sunflower product?
Free Sunflower lanyards, wristbands, and badges are available from Flinders Street (Customer Service Hub and InfoCentral) and Southern Cross.
You can also purchase Sunflower products from Travellers Aid at Flinders Street Station and Southern Cross Station, or online on the Hidden Disabilities Sunflower website. You can also find other members of the program through that website.
Look out for staff badges
We know not everyone with invisible disability will choose to wear the Sunflower. You can also look for Metro staff members wearing a Sunflower supporter badge. Staff can wear these badges to show they are familiar with the program.
